Arcbase

Overview

Arcbase ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our equity tracking service.

Information We Collect

Account Information

When you create an account, we collect your email address and authentication credentials through our authentication provider (Clerk). We do not store passwords directly.

Equity Data

You provide information about your equity compensation, including company names, grant details, vesting schedules, and stock prices. This information is entered by you and is not verified against external sources.

Usage Information

We collect information about how you interact with our service, including features used and actions taken, to improve our product.

How We Use Your Information

To provide and maintain our service
To send you vesting reminders and other notifications you've requested
To process your subscription payments
To respond to your inquiries and support requests
To improve and optimize our service
To comply with legal obligations

Data Security

We implement industry-standard security measures to protect your data:

All data is encrypted in transit using TLS/SSL
Data at rest is encrypted using AES-256 encryption
We use secure, SOC 2 compliant infrastructure providers
Access to production data is strictly limited and audited

Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: We use trusted third parties for authentication (Clerk), payments (Stripe), email (Resend), and hosting (Vercel/Supabase)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger or acquisition

Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your account and associated data
Export your data in a portable format
Opt out of marketing communications

To exercise these rights, contact us at privacy@arcbase.co.

Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

Cookies

We use essential cookies required for authentication and service functionality. We do not use advertising or tracking cookies.

Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@arcbase.co